Delivery Info
Delivery Overview
| Processing | Delivery | Tracking | Free Delivery |
|---|---|---|---|
| 1–2 business days | 2–6 working days | Included on every order | Orders over €50 |
Orders are dispatched from EU fulfilment centres and shipped with full tracking. Processing usually takes 1–2 business days, with delivery within 2–6 working days.
Delivery Costs
| Flat rate delivery | €4.95 |
| Free delivery threshold | €50 |
All orders are shipped with trusted carriers including FedEx, UPS, DHL, DPD and GLS.
EU Fulfilment Network
Orders are dispatched from multiple EU fulfilment centres to improve delivery times and avoid additional import duties within the EU.
Fulfilment locations: Ireland, Czech Republic, Germany, Spain, Netherlands
Frequently Asked Questions
Where are your fulfilment centres?
Our fulfilment centres are in Ireland, Czech Republic, Germany, Spain and the Netherlands and we deliver to most countries worldwide.
What are your delivery options?
Standard delivery in Europe takes 2–6 working days. Delivery to international addresses takes 7–10 working days.
How much does delivery cost?
Delivery is €4.95 for all orders with free delivery on orders over €50.
Do you offer international shipping?
Yes, we offer international shipping to select countries. However, please note that additional customs fees and import duties may apply. These fees are the responsibility of the customer and are not included in the delivery cost.
Can I track my order?
Yes. Once your order is dispatched you will receive a tracking email. You can also track your order from your account.
Log in to Your Member's Vault to track your order and manage your deliveries.
Need help? Contact us at help@thescentvault.ie