Franck Olivier

Franck Olivier

Franck Olivier

Mademoiselle Floral EDP 100 ml

SKU S8302293

€42,00
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5% from your order total goes to support

Palestine Red Crescent Society

PRODUCT INFORMATION

Embrace your femininity with the enchanting Mademoiselle Floral EDP from Franck Olivier. This exquisite women's perfume surprises and delights with its unique and personal scent that captivates the senses. As an Eau de Parfum, Mademoiselle Floral offers a long-lasting fragrance experience, making it perfect for any occasion. The generous 100 ml capacity allows you to indulge in its luxurious scent time and time again. Elevate your fragrance collection with this stunning perfume, crafted for ladies who appreciate originality and elegance.

Ingredients: Alcohol denat., Parfum (Fragrance), Water (Aqua), Limonene, Linalool, Citronellol. Allergens: Limonene, Linalool, Citral, Eugenol.

General Product Safety Regulations information: Franck Olivier Paris, 19 Rue de Surene, Paris, France, 75008. Phone: +33 1 42 26 73 49. Email: contact@franckolivier.com.

DELIVERY INFORMATION

Where do you ship from?
We fulfill orders from centers in Ireland, Czech Republic, Germany, Spain, and the Netherlands.

What are the delivery options?
Standard delivery (2-6 working days) via trusted couriers like UPS, GLS, DHL, DPD, and national postal services.

How long does processing & shipping take?
Orders are processed in 1-2 business days. 99% of orders arrive within 2-6 working days.

How much is delivery?
€10 per order, free for orders over €100.

Do you ship internationally?
Currently, we deliver only within the EU.

Can I track my order?
Yes! A tracking link will be sent once your order ships.

RETURNS INFORMATION

What is your returns policy?
You have 14 days from delivery to request a return and 30 days to send it back.

How do I request a return?
Log in to your account and submit a return request. Items must be unused, with tags, and in original packaging.

Who covers return shipping?

  • Faulty/Damaged items: We cover return shipping with proof of postage.
  • Change of mind: You cover the return shipping cost.

What if my item is damaged or incorrect?
Check your order upon arrival and contact us immediately if there’s an issue.

Are any items non-returnable?
Personal care products, hazardous materials, flammable liquids, and gases cannot be returned.

Can I exchange an item?
Place a new order after your return is approved.

When will I get my refund?
Approved refunds (minus original delivery charge) are processed within 10 business days. If we cover return shipping, this amount will also be refunded with proof of receipt.

If you haven’t received your refund after 15 business days, contact us.

FAQS

How do I place an order?
Browse our collections, add items to your basket, and complete checkout.

Can I modify or cancel my order?
Orders cannot be changed or canceled after confirmation. Contact customer service for assistance.

What payment methods do you accept?
We accept major credit/debit cards, Apple Pay, Google Pay, and PayPal.

How do I track my order?
You'll receive a tracking number via email once your order ships. You can also track it in your account.

What is your return policy?
Returns are accepted within 14 days. See our Return Policy for details.

Are your products authentic?
Yes, we source from authorized distributors to ensure 100% genuine products.

Do you offer international shipping?
Currently, we ship only within the EU, but we're working on expanding globally.

How can I contact customer service?
Reach us via email or through the contact form on our Contact Us page.

Do your products come with a warranty?
Yes, all products include a 2-year warranty. Contact us for more details.

For any other questions, feel free to contact us!

WHAT OUR CUSTOMERS ARE SAYING

WHAT OUR CUSTOMERS SAY

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