Byphasse

Byphasse

Byphasse

Shower Gel Byphasse Back to Basics (750 ml)

SKU S05099296

€21,00
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5% from your order total goes to support

Palestine Red Crescent Society

PRODUCT INFORMATION

Transform your shower routine with the Shower Gel Byphasse Back to Basics. This premium gel promises to elevate your body care ritual, making each wash a refreshing experience. Suitable for all skin types, this unisex formula offers a gentle cleanse that leaves your skin feeling soft and revitalised. With a generous 750 ml capacity, it's perfect for everyday use, allowing you to indulge in quality you can trust. Embrace invigorating freshness and say goodbye to mundane moments in your daily routine.

Ingredients: Sodium benzoate Sodium chloride Sodium laureth sulfate Citric acid Cocamidopropyl betaine Fragrance (parfum) Glycerin Allergens include: Fragrance

For additional information, please refer to the General Product Safety Regulations from Laboratorios Byly, S.A. Calle Joaquín Costa, 24, Barcelona, Spain, 08001. Contact us at +34 933 213 892 or info@byphasse.com.

DELIVERY INFORMATION

Where do you ship from?
We fulfill orders from centers in Ireland, Czech Republic, Germany, Spain, and the Netherlands.

What are the delivery options?
Standard delivery (2-6 working days) via trusted couriers like UPS, GLS, DHL, DPD, and national postal services.

How long does processing & shipping take?
Orders are processed in 1-2 business days. 99% of orders arrive within 2-6 working days.

How much is delivery?
€10 per order, free for orders over €100.

Do you ship internationally?
Currently, we deliver only within the EU.

Can I track my order?
Yes! A tracking link will be sent once your order ships.

RETURNS INFORMATION

What is your returns policy?
You have 14 days from delivery to request a return and 30 days to send it back.

How do I request a return?
Log in to your account and submit a return request. Items must be unused, with tags, and in original packaging.

Who covers return shipping?

  • Faulty/Damaged items: We cover return shipping with proof of postage.
  • Change of mind: You cover the return shipping cost.

What if my item is damaged or incorrect?
Check your order upon arrival and contact us immediately if there’s an issue.

Are any items non-returnable?
Personal care products, hazardous materials, flammable liquids, and gases cannot be returned.

Can I exchange an item?
Place a new order after your return is approved.

When will I get my refund?
Approved refunds (minus original delivery charge) are processed within 10 business days. If we cover return shipping, this amount will also be refunded with proof of receipt.

If you haven’t received your refund after 15 business days, contact us.

FAQS

How do I place an order?
Browse our collections, add items to your basket, and complete checkout.

Can I modify or cancel my order?
Orders cannot be changed or canceled after confirmation. Contact customer service for assistance.

What payment methods do you accept?
We accept major credit/debit cards, Apple Pay, Google Pay, and PayPal.

How do I track my order?
You'll receive a tracking number via email once your order ships. You can also track it in your account.

What is your return policy?
Returns are accepted within 14 days. See our Return Policy for details.

Are your products authentic?
Yes, we source from authorized distributors to ensure 100% genuine products.

Do you offer international shipping?
Currently, we ship only within the EU, but we're working on expanding globally.

How can I contact customer service?
Reach us via email or through the contact form on our Contact Us page.

Do your products come with a warranty?
Yes, all products include a 2-year warranty. Contact us for more details.

For any other questions, feel free to contact us!

WHAT OUR CUSTOMERS ARE SAYING

WHAT OUR CUSTOMERS SAY

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